Data deletion

Last updated: 23 October 2026

Disconnecting a social account

From Loquavia: Settings › Connected accounts › Disconnect.

From Facebook or Instagram: Settings & privacy › Settings › Business integrations, select Loquavia and choose Remove. Meta notifies us and we delete the related data.

From LinkedIn: Settings › Data privacy › Permitted services, remove Loquavia.

What we delete and when

• the account's access token: immediately;
• IDs, insights and publishing history for that account: within 30 days, unless the customer who controls the data instructs otherwise;
• content already published stays on the social platform: it can be deleted there.

Requesting deletion of all your data

Write to privacy@loquavia.com from your account email address with the subject "Data deletion" and, if you wish, the accounts or pages concerned. We acknowledge receipt and complete the deletion within 30 days, sending you a confirmation code.

If you made the request through Facebook, you can check its status by writing to the same address with the code you received.